Motion blur wedding photography: Bride in a white dress standing near a bright window in a softly lit room at Iscoyd Park.
Editorial wedding photography at Iscoyd park: Bride in a white gown sitting in a colourful, softly lit indoor scene

PRIVACY POLICY

 

Last Updated: July 2026

 

 

We are committed to protecting your privacy. This Privacy Policy explains how Stella Photography Ltd (“we”, “us”, “our”) collects, uses, and safeguards your personal data when you use our website, submit an inquiry, enter into a booking contract, or have your image captured during our photography and videography services.

 

1. CONTACT DETAILS

If you have any questions about this policy or how we handle your data, please contact us:

  • Company Name: STELLA PHOTOGRAPHY LTD

  • Company Registration Number (CRN): 10979232 

  • Registered Address: 6 BYLEY LANE, CREWE, CW4 8EL

  • Email: info@stellaphotography.co.uk

  • Telephone: 07807 755056

 

 

2. WHAT PERSONAL DATA WE COLLECT

COUPLES

When you submit an inquiry through our website’s contact form, we collect the following information:

  • Full Name

  • Email Address

  • Telephone Number, optional

  • Details about your event (e.g., wedding date, venue, photography requirements)

We do not collect any "Special Category Data" (such as health, racial, or religious data).

 

WEDDING INDUSTRY SUPPLIERS
When a third-party wedding supplier requests access to a client gallery using our formal submission forms, we collect their Business Name, Contact Name, Email Address, Website URL, and Social Media/Instagram usernames. We use this information solely to manage gallery authorisation, track data-sharing permissions, and enforce our client data privacy requirements.

 

 

 

3. HOW AND WHY WE USE YOUR PERSONAL DATA

We only use the information you submit via our contact form to respond to your specific enquiry and provide you with the information, brochures, or quotes you have requested.

Our Lawful Bases for Processing

Under the UK GDPR, we rely on the following legal reasons to process your data:

  1. Contractual Necessity: To take steps at your request before entering into a contract with you (i.e., giving you a quote and determining if we are available for your date).

  2. Legitimate Interests: To follow up on your initial enquiry, answer your questions, and offer our photography services to you.

  3. Legitimate Interests (For Supplier Forms): We process and retain the business contact details of requesting wedding suppliers to enforce our copyright terms, manage image licensing, protect client data privacy, and maintain a clear data-sharing audit trail.

 

 

4. HOW WE FOLLOW UP WITH YOU (OUR PROCESS)

When you submit a request, we will email you the requested brochure. Following this, we will send a maximum of three (3) follow-up emails to see if you would like to proceed with booking us.

If we do not hear back from you after these follow-ups, we will cease communication.

 

 

5. SHARING YOUR DATA

We respect your privacy. We do not sell, rent, or share your personal data with any third parties for marketing purposes. How we handle your data depends on whether you are inquiring or have booked with us:

A. For Enquiries & Leads (Unbooked)

  • No Sharing: If you contact us to inquire about our services, your contact details (name, email, phone number) are kept strictly confidential.

  • Internal Use Only: We do not share any of your enquiry information with third parties. It is stored securely within our email systems and customer relationship software solely to answer your questions and provide quotes.

 

B. For Booked Couples (Images & Galleries)

Once you book us, we only share your images under the following strict conditions:

  • Wedding Industry Suppliers: With your explicit consent, we may share links to your unlisted online Pic-Time gallery or send specific high-resolution images to other professional suppliers involved in your wedding day (such as your venue, florist, makeup artist, or planner) for their own portfolio or promotional use.

  • Consent-Based: We will never pass these images to other suppliers without your active opt-in consent (which we gather via our pre-wedding questionnaire). You maintain the right to withdraw this consent at any time. If consent is withdrawn, we will instantly restrict vendor access, notify any suppliers who downloaded the files, and legally order them to remove the images from their public platforms within 48 hours.

 

C. Our System Security

Your data is only stored within our secure email systems, gallery hosting platforms (such as Pic-Time), and our secure customer management software. We routinely audit our software providers to ensure they comply with the UK GDPR and maintain high standards of data security.

 

D. Vetted Freelance Assistants & Contractors

 
To fulfil our booking requirements, we may deploy secondary photographers, videographers, or creative assistants. We share necessary event logistics (schedules, venues, client names) and captured digital media assets with these individuals. All such contractors are bound by robust written Data Processing Agreements that mandate strict confidentiality, secure handling, and the mandatory deletion of files from their personal devices following delivery.

 

6. COOKIES AND TRACKING

Our website is hosted by PhotoBiz.It uses cookies (small text files placed on your device) to ensure the website functions securely and operates correctly.

  • Necessary Cookies: These are essential for the site to work (such as secure contact form delivery) and do not track your personal activities.

  • Analytical Cookies:We use analytics tools to monitor general website traffic. These cookies only load if you accept them via our cookie banner, and you can change your preferences at any time.

 

7. HOW LONG DO WE KEEP YOUR DATA (DATA RETENTION)

We do not keep your personal data forever:

  • If you do not book our services:We will archive your inquiry and securely delete all your personal data (including your name, contact details, and emails) within 12 months of your wedding/event date passing.

  • If you book our services: We retain your contract, financial records, and core contact details for a minimum of 6 years to comply with UK statutory tax and accounting laws. As detailed in our client contract, we aim to retain final edited JPEGs and maintain an active online gallery profile long-term as a complimentary file-recovery service under our legitimate commercial interests.

  • Please note: This long-term archiving is a discretionary, non-contractual courtesy service. It does not constitute a legal guarantee of permanent storage. We are not liable for any subsequent file loss, media corruption, deletion, or platform outages. We strongly advise all clients to download and make their own permanent backups immediately upon initial gallery delivery. You maintain the right to request the permanent deletion of these archives at any time by contacting us. 

 

8. YOUR LEGAL RIGHTS

Under UK data protection laws, you have rights we want you to be aware of:

  • The right to access:You can ask us for copies of the personal data we hold about you.

  • The right to rectification:You can ask us to correct any information you think is inaccurate.

  • The right to erasure ("Right to be Forgotten"):You can ask us to delete your personal data at any time (for example, if you decide to cancel your inquiry and want your data removed immediately).

  • The right to object: You can object to us processing your data under our Legitimate Interests.

To exercise any of these rights, please contact us at couples@stellaphotography.co.uk

 

 

9. HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us directly at info@stellaphotography.co.uk.

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data:

 


END OF PRIVACY POLICY