PRIVACY POLICY
Last Updated: July 2026
We are committed to protecting your privacy. This Privacy Policy explains how Stella Photography (“we”, “us”, “our”) collects, uses, and safeguards the personal data you provide when using our contact form to inquire about our photography and videography services.
We act as the "Data Controller" of your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act.
1. CONTACT DETAILS
If you have any questions about this policy or how we handle your data, please contact us:
-
Company Name: STELLA PHOTOGRAPHY LTD
-
Company Registration Number (CRN): 10979232
-
Registered Address: 6 BYLEY LANE, CREWE, CW4 8EL
-
Email: info@stellaphotography.co.uk
-
Telephone: 07807 755056
2. WHAT PERSONAL DATA WE COLLECT
When you submit an inquiry through our website’s contact form, we collect the following information:
-
Full Name
-
Email Address
-
Telephone Number, optional
-
Details about your event (e.g., wedding date, venue, photography requirements)
We do not collect any "Special Category Data" (such as health, racial, or religious data).
3. HOW AND WHY WE USE YOUR PERSONAL DATA
We only use the information you submit via our contact form to respond to your specific enquiry and provide you with the information, brochures, or quotes you have requested.
Our Lawful Bases for Processing
Under the UK GDPR, we rely on the following legal reasons to process your data:
-
Contractual Necessity: To take steps at your request before entering into a contract with you (i.e., giving you a quote and determining if we are available for your date).
-
Legitimate Interests: To follow up on your initial enquiry, answer your questions, and offer our photography services to you.
4. HOW WE FOLLOW UP WITH YOU (OUR PROCESS)
When you submit a request, we will email you the requested brochure. Following this, we will send a maximum of three (3) follow-up emails to see if you would like to proceed with booking us.
If we do not hear back from you after these follow-ups, we will cease communication.
5. SHARING YOUR DATA
We respect your privacy. We do not sell, rent, or share your personal data with any third parties for marketing purposes. How we handle your data depends on whether you are inquiring or have booked with us:
A. For Enquiries & Leads (Unbooked)
-
No Sharing: If you contact us to inquire about our services, your contact details (name, email, phone number) are kept strictly confidential.
-
Internal Use Only: We do not share any of your enquiry information with third parties. It is stored securely within our email systems and customer relationship software solely to answer your questions and provide quotes.
B. For Booked Couples (Images & Galleries)
Once you book us, we only share your images under the following strict conditions:
-
Wedding Industry Suppliers: With your explicit consent, we may share links to your unlisted online Pic-Time gallery or send specific high-resolution images to other professional suppliers involved in your wedding day (such as your venue, florist, makeup artist, or planner) for their own portfolio or promotional use.
-
Consent-Based: We will never pass these images to other suppliers without your active opt-in consent (which we gather via your contract and a pre-wedding questionnaire). You have the right to withdraw this consent at any time, and we will immediately restrict access.
C. Our System Security
Your data is only stored within our secure email systems, gallery hosting platforms (such as Pic-Time), and our secure customer management software. We routinely audit our software providers to ensure they comply with the UK GDPR and maintain high standards of data security.
6. HOW LONG DO WE KEEP YOUR DATA (DATA RETENTION)
We do not keep your personal data forever:
-
If you do not book our services: We will archive your inquiry and securely delete all your personal data (including your name, contact details, and emails) within 12 months of your wedding/event date passing.
-
If you book our services: We will retain your contract and contact details for as long as necessary to complete your booking, deliver your photos, and comply with UK tax and accounting laws.
7. YOUR LEGAL RIGHTS
Under UK data protection laws, you have rights we want you to be aware of:
-
The right to access: You can ask us for copies of the personal data we hold about you.
-
The right to rectification: You can ask us to correct any information you think is inaccurate.
-
The right to erasure ("Right to be Forgotten"): You can ask us to delete your personal data at any time (for example, if you decide to cancel your inquiry and want your data removed immediately).
-
The right to object: You can object to us processing your data under our Legitimate Interests.
To exercise any of these rights, please contact us at legalrights@stellaphotography.co.uk
8. HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us directly at info@stellaphotography.co.uk.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data:
-
Helpline: 0303 123 1113
-
Website: https://www.ico.org.uk
END OF PRIVACY POLICY